Best Price Guarantee: We guarantee that you will not find our products anywhere else at a lower price, as we are both the designer and manufacturer.
Satisfaction Guarantee: We often hear that our urns and keepsakes are more beautiful than photography is able to capture. However, if for any reason you are not completely satisfied with your purchase, we will happily refund or replace it within 7 days of its delivery to you (so long as it in pristine condition, as received) less return shipping. The exception to our refund/exchange policy is on any product that has been engraved.
Free Ground Shipping: We are pleased to provide free ground shipping on your purchase, to anywhere in continental USA including Alaska, or anywhere in Canada. Ground shipping usually takes 5 to 10 business days, depending on your location. If faster delivery is required, express shipping options and prices are offered during checkout.
Privacy Guarantee: We will never share, sell, or otherwise transfer your contact information to any outside party. Your information is used solely for getting your products to you, and ensuring your satisfaction.
Security Guarantee: Our SSL Certification ensures the highest degree of data encryption, and your credit card information is accessed only by the processing bank. We never see more than the last 4 digits of your credit card number.