Free Shipping

We are pleased to provide free shipping to destinations within continental North America, including customs clearance.  Our products are duty free.  Your purchase of a cremation urn, keepsake, memorial jewelry pendant or pet urn will arrive by ground within 6 to 10 business days, depending upon your location.

Expedited or Global Shipping

If faster or worldwide delivery is required, alternate options for expedited and/or global shipments are also offered at an additional cost. Our Shipping Cost Calculator, located within the Shopping Cart prior to checkout, will quote options and cost of delivery to any corner of the world in various delivery time frames.  

Satisfaction Guarantee

We often hear that our cremation urns, keepsakes, cremation jewelry, and pet urns are even more beautiful in person than photography can capture on our web site. If for any reason you are not completely satisfied with your purchase, please contact us in writing within one week of receiving delivery through our Contact Us page, and we will accept its return, repacked in its original packaging, for either exchange or for refund, less return shipping.  At Cremation Urns by Legacy, it is very important to us that you are pleased with your purchase. Our Satisfaction Guarantee is our pledge to you of your complete satisfaction.

Best Price Guarantee

Our Best Price Guarantee assures that you will not find any of our products anywhere else for less.

Secure Shopping Guarantee

We protect your credit card information from being accessed by anyone outside the processing bank, PayPal, who provides Pivotal Payments’ e-commerce gateway with certified SSL-encrypted online transaction security. We at Cremation Urns by Legacy Inc do not and cannot access or store your credit card information at any time during the transaction. Only PayPal through Pivotal Payments accesses your credit card number at any time.

Privacy Guarantee

Our Privacy Guarantee assures that we will not share, rent, sell, or otherwise disclose your contact information in any way, with any outside party. Your personal information is used solely for transaction and shipping purposes, and we will not contact you except if it is necessary in relation to your purchase.